Support & Ticket-Triage
Incoming emails are automatically read, archived in the CRM, and matched with drafted best-fit responses.
Customer Service
ConsultingServices.aiAI Consulting for SMEsTechnological Excellence
Agentic Workflows: Autonomous processes doing the heavy lifting.
Traditional automation reaches limits when intermediate logical decisions are needed. Agentic workflows (multi-agent systems) independently analyze, plan, and execute tasks – from your inbox to ERP booking.
⏱ Project Duration
~ 6 - 12 Weeks
(First Agent)
Project Start
from ~8,500 €
(Setup)
Running Costs
Variable by Tokens
(API & Cloud)
Agentic Workflows (Fact Sheet)
Download the compact fact sheet on autonomous workflows.
Target Audience
Who are AI Agents suited for?
Perfect for:
- Departments with massive manual processing effort.
- Firms scaling up operations without expanding their back-office staff.
- Processes requiring logical mid-step decisions.
Not for:
- Tasks requiring 100% rigid "if-then" rules with zero deviation.
- Companies lacking any digital documentation or APIs.
- Firms without essential digital infrastructure.
Application Areas
Where Agentic Workflows offer maximum leverage
Document Extraction
Agents scan inboxes, extract unstructured data from invoices, and pass the metadata directly to SAP.
AccountingAutonomous Research
A system gathers KPIs weekly, runs an LLM analysis, and sends a management summary directly to leaders.
Data & ReportingYour Benefits
The difference between a tool and a digital worker
Iterative Problem Solving
Agents plan their moves. If a search fails, the agent tries an alternative path autonomously.
Asynchronous Execution
Tasks run 24/7. Humans only intervene when the agent requests an approval sign-off.
Deep Integration
Via "Tool Calling", agents use APIs to send mails, check databases, or alter settings natively.
Limitless Scalability
Whether processing 10 or 10,000 documents per day – the AI absorbs the peak load seamlessly.
Approach
How we build your system
01
Blueprint & APIs
We partition complex workflows into micro-steps and integrate the agent's tools (like CRMs or ERPs).
02
Orchestration
We code logic and assign tools via LangGraph. The agent receives system prompts and fallbacks.
03
Testing & Rollout
First, the agent shadows work for human approval. Once trusted, it switches to full autonomy.
The Backend
Technological Foundation
Orchestration (LangGraph)
We utilize frameworks like LangGraph to construct cyclic multi-agent flows where specialized AIs pass tasks back and forth.
LLM Function Calling
Based on the situation, the AI model independently decides which REST API it needs to call with which parameters.
Frequently Asked Questions
Agentic Workflows — clearly answered
Difference between ChatGPT vs. AI Agent?
ChatGPT is an encyclopedia. An agent is an employee: provide a final goal, and it navigates steps autonomously until it achieves it.
Are hallucinations a risk?
We utilize firm constraints, data typing, and Human-in-the-Loop. Sensitive actions (like wire transfers) strictly require physical human clicks.
Can't I achieve this with Zapier?
If-then automations immediately crash on minor deviations. An agent understands semantic context and dynamically adjusts the solution path.
Concrete Offer
What you get, how long it takes, and how risk is reduced.
- Result
- A controlled workflow with triggers, approvals, fallback rules, logging, and human-in-the-loop checkpoints.
- Timeframe
- 4-10 weeks
- Price anchor
- pilot from 4,900 EUR
- Best fit
- Best when repetitive back-office tasks consume time every week.
Risk reduction
- Pilot before rollout
- Human-in-the-loop and fallback rules
- Documented data flow and handover
Proof material
Review sample deliverables before deciding: pilot report, implementation plan, prompt and fallback set, handover documentation.
View work examplesStandard process
- Maturity check and initial consultation
- Scoped pilot with realistic data
- Rollout decision and handover
Not included by default
External licenses, large-scale data cleanup, major ERP/CRM rebuilds, and legal case-by-case advice are scoped separately before project start.